Torrid Discount Class Action Settlement-Your Guide To Eligibility, Benefits, And Deadlines

The Torrid Discount Class Action Settlement is an important illustration of consumer law safeguarding customers in the online shopping market. This settlement settles a Torrid Lawsuit, which claimed that the retailer engaged in deceptive internet pricing.

Customers who purchased items on Torrid.com can now be eligible for compensation. This guide covers the complete information you require. We discuss the legal aspects and the process of claiming. Additionally, we also discuss the wider implications of this Torrid Discount Class Action Settlement for retail transparency.

The Heart Of The Matter- Deceptive Pricing Allegations

The class action, officially Cline et al. v. Torrid LLC, was aimed at Torrid’s internet sales tactics. Plaintiffs alleged the firm used “false reference pricing.”

The “Fake Discount” Theory

The gist of the charge was that Torrid routinely labeled items as being on “sale.” They displayed a presumed discount price alongside a higher, “original” price that was crossed out, as per the reports by ClassAction.org.

Still, plaintiffs claimed Torrid sold the products very infrequently, if ever, at that higher reference price.

The practice engendered a false sense of value and urgency in the consumer. Thus, consumers perceived they were enjoying a substantial bargain when the sale price was actually the regular price.

This is the main controversy giving rise to the Torrid Discount Class Action Settlement.

Which State Laws Applied?

The Torrid Lawsuit was concerned with robust consumer protection laws within certain states. Plaintiffs relied upon the following:

• California Unfair Competition Law.
• Oregon Unlawful Trade Practices Act.
• Washington Consumer Protection Act.

These state laws specifically prohibit false and deceptive advertising, particularly in relation to price discounts, according to ClassAction.org.

The Torrid Class Action Settlement was created to bring relief to consumers within these jurisdictions.

Who Is Eligible For The Torrid Discount Class Action Settlement?

If you often purchase products at Torrid, you could be a class member. You need to verify your eligibility.

Defining The Settlement Class

According to The Rosen Law, you are eligible for the Torrid Discount class action settlement if you meet the following requirements:

1. Residence

You lived in California (CA), Oregon (OR), or Washington (WA). Eligibility is based on the billing address of your online order.

2. Purchase Window

You bought one or more items on Torrid.com from January 1, 2020, to February 18, 2025.

The size of the class is big. It consists of about 728,502 members, according to the official TorridClassAction.com.

Adapting The Benefits: Cash Payment Versus Store Voucher

The aggregate amount of settlement is worth up to around $13.8 million, with benefits and fees. You are entitled to a benefit of $15 per each class member eligible. You will have to decide how you would like to receive this benefit.

Option A- The $15 Cash Benefit

Customers wishing to take the cash option have to actively file a claim form. The $15 cash will be paid by check or electronic deposit. This is the only method in which one will receive cash rather than a voucher. A valid claim must be filed.

Option B- The $15 Store Voucher (Automatic)

If you are a class member eligible for the Award and do nothing (i.e., you don’t submit a claim), you will receive an automatic $15 store voucher.

Torrid will email the voucher to the email address connected with your Torrid.com transactions. You may redeem the voucher for one online or in-store transaction.

Important Dates And How To Make A Claim

The deadline for the Torrid Discount Class Action Settlement is not negotiable. You need to follow the deadlines to get your compensation.

Key Deadlines

The Torrid Discount Class Action Settlement calls for class members to follow certain deadlines to safeguard their rights and avail benefits.

For starters, anyone who would like to opt-out of the settlement or object to it, he or she needs to do so before July 28, 2025.

Second, class members who wish to obtain the $15 cash payment need to return a valid claim form by the Claim Submission Deadline (for Cash), which is August 26, 2025.

Lastly, the Court will conduct the Final Approval Hearing for the Torrid Discount Class Action Settlement on September 19, 2025. There, the judge will make a determination about granting final approval to the settlement.

Step-By-Step Claim Filing Guide

Now we’re going to tell you how to file a claim.

1. Find Your Notice: You will receive a settlement notice by email or mail with a special Class Member ID.

2. Visit the Settlement Website: Visit the website and log in using your Class Member ID.

3. Choose Cash: Select the $15 Cash Benefit option on the electronic claim form.

4. Submit Without Proof: You are not required to show receipts or proof of purchase in order to submit a claim. Torrid.com sales records confirm your eligibility.

5. Review and Send: Fill out the form and submit it by the August 26, 2025, deadline.

Read Also: An Understanding Of The Home Depot Damage Protection Class Action

Is Torrid Closing Stores? Connecting The Settlement And Retail Health

A lot of consumers are concerned about the profitability of Torrid. Is Torrid Discount Class Action Settlement an indication of underlying distress?

The firm just announced a significant store optimization initiative. Torrid explained that they intend to shut as many as 180 underperforming brick-and-mortar stores in 2025.

That is close to 30% of its overall store base. Torrid’s CEO clarified that this is a strategic decision. They need to fuel a shift to a “more digitally-led business”.

Most of their customer demand (approximately 70%) already is coming through e-commerce channels. Store closings are meant to reduce fixed expenses. This enables Torrid to invest more in their digital experience and long-term digital expansion.

Thus, the store shutdowns are a change of retail strategy and not a sign that the whole company is in trouble. The Torrid Discount Class Action Settlement deals with historical legal issues surrounding pricing. It is distinct from the latest business model changes at the company.

Comparative Perspective- The Legal Significance

The Torrid Discount Class Action Settlement is not an isolated event. It’s part of a larger trend towards litigation against retailers. Other retailers, including J.C. Penney and other online stores, have encountered similar Torrid Lawsuit-like proceedings on charges of false discounts.

Precedent Setting

Taken together, these cases reinforce the point that state consumer protection statutes are applied strictly in the case of online pricing. Retailers need to be honest when they put an item on sale at a reduced price from an earlier price.

Defense Strategy

Torrid, along with other defendants in comparable cases, denied wrongdoing. They insisted they operated within pricing legislation. Settling the Torrid Discount Class Action Settlement, however, enabled them to get a hold of the risk and expense of ongoing litigation. They ended up resolving the claims.

Managing Expectations: Payout Realities And Risks

Although the $15 benefit is set, the recovery process has multiple elements involved. The total settlement fund has to pay substantial fees:

• Attorneys’ Fees: Class Counsel will get up to $2.8 million for services on the Torrid Lawsuit.
• Administration Costs: The administrator of the settlement processes notices, claims, and payments. There are high fees for these.

These fees do not subtract from the $15 benefit to the class members. They cut down the amount Torrid pays to settle the Torrid Discount Class Action Settlement.

Read Also: What Is The Spectrum Cable Deceptive Billing Class Action About?

What If Claims Surpass Expectations?

In most class actions, if claims overall prove to be more than the net settlement fund, cash payouts for each individual can be reduced pro rata. For the Torrid Discount Class Action Settlement, the $15 award is fixed.

Yet, an enormous volume of cash claims might affect final distribution arrangements.

Frequently Asked Questions (FAQs):

The Torrid Discount Class Action Settlement has definitive advantages for the eligible consumers in CA, OR, and WA. You should act no later than August 26, 2025, to get the $15 cash rebate. Keep in mind that Torrid does not admit any wrongdoing.

The settlement brings a heated controversy related to online pricing policies to an end. We highly recommend that eligible consumers claim on the official settlement website.